March 3, 2009

COBIT – Acquire & Implement (AI)

Posted in COBIT tagged , at 2:53 pm by Molly

There are some basic but informative drawings in the ‘ITSM Library – IT Governance based on COBIT 4.1’ on page 30 of this small handbook, which explains in some visual descriptions the process steps. This book has proved very useful in giving me an overview so far, and I would recommend to anyone new to COBIT, it was also just £11.

We’ve already discussed the PO domain, and now we shall turn the attention to the AI domain, its processes and activities.

The AI domain covers identifying IT requirements, acquiring the technology, and implementing it within the company’s current business processes. This domain also addresses the development of a maintenance plan that a company should adopt in order to prolong the life of an IT system and its components.

(2) Acquire & Implement (AI)

PROCESSES

AI1 Identify Automated Solutions
AI2 Acquire and Maintain Application Software
AI3 Acquire and Maintain Technology Infrastructure
AI4 Enable Operation and Use
AI5 Procure IT Resources
AI6 Manage Changes
AI7 Install and Accredit Solutions and Changes

Let’s now approach it in more detail and include other processes and activities that are involved.

(1) Business Requirements, External Requirements, PO and DS domain are important inputs into the strategic cluster or ‘heart’ as I shall refer to it here.

(2) The ‘heart’ of this domain includes processes AI1, AI2, AI3, AI4, AI6 & AI7, identifying the automated solutions, managing changes, and the additional DS9 managing the configuration. AI2 – AI4 are described as the development cluster and are all about maintaining the software, infrastructure and use.

(3) as a input to the ‘heart’ we have some additional ‘organs’ which keeps our ‘heart’ pumping away regularly. They are PO8 to P10 and ME1 to ME4 that we use again from the PO domain (managing quality, IT risks and projects, as well as regular monitoring and evaluation). The other ‘organ’ is AI5 which is the procure IT resouces activity.

(5) our last two outputs from our ‘heart’ are the DS domain and the PO domain. Which leads us nicely to the COBIT DS (Deliver and Support) domain.

SUMMARY

Inputs = Requirements and PO activities;

Outputs = DS and PO;

Activities of the ‘heart’ = identifying the solution, maintaining software & infrastructure, change and configuration management, enabling its use, and implementing the result into the operational environment;

Activities of the ‘organs’ = managing quality, IT risks and projects and lots of monitoring & evaluation techniques and finally procuring those IT resources

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